Last Updated: 18 January 2026
1. Introduction
Swifttor Solutions (“Swifttor,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard data when providing AI-powered chatbots, agents, automations, and CRM integrations.
2. Information We Collect
We collect only data necessary to operate and deliver our services.
Personal Information
Names
Email addresses
Phone numbers
Payment and billing information
Chat transcripts
CRM and lead-related data
Technical & Usage Data
Limited operational data required to deliver AI services
(We do not use cookies or tracking technologies for marketing.)
3. How We Use Your Information
We use collected data strictly for:
Delivering and maintaining our services
AI-powered lead follow-up and automation
Customer support and account management
Billing and payment processing
Legal and regulatory compliance
We do not sell personal data.
4. AI Data Handling & Model Training
Client data is not used to train AI models in identifiable form
Only anonymized and aggregated data may be used to improve service performance
AI outputs are generated automatically and may contain inaccuracies
5. Automated Decision-Making
Our services may involve fully automated AI systems. These systems assist with communication and workflow automation but do not replace human judgment. Clients remain responsible for reviewing and validating outputs before relying on them.
6. Third-Party Service Providers
We rely on trusted third parties to operate our services, including:
Cloud hosting (Microsoft Azure)
Analytics (Google)
Payments (Stripe)
AI & communications providers (OpenAI, Twilio)
CRM & automation platforms (GoHighLevel, BuildMyAgent)
These providers process data only as necessary to perform their services.
7. International Data Transfers
At present, data is not intentionally transferred outside the primary operating region. Where international transfers occur, we apply reasonable safeguards consistent with global data protection standards.
8. Data Retention
We retain personal data until account deletion is requested or required for legal purposes. Upon verified deletion requests, data is removed within 30 days, unless retention is legally required.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction or deletion
Object to certain processing
Opt out of non-essential communications
Requests must be submitted via email to:
[email protected]
10. Security Measures
We implement reasonable administrative and technical safeguards, including:
Restricted staff access
Controlled system permissions
No system is 100% secure, and we do not guarantee absolute data security.
11. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
12. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of the updated policy.
13. Contact Information
For privacy-related inquiries:
📧 [email protected]